Todas las piezas de Ebike y Escooter de GOGOBEST BIKES se envían desde China. Las piezas se envían por vía aérea y tardan unos 10 días en llegar. Debido a esta pandemia, incluso los plazos de entrega no pueden garantizarse por completo. Si está esperando que le envíen una pieza o una batería, tenga paciencia. Te lo agradecemos mucho. 
It is shipped from our warehouses in Europe, normally it takes about 3-6 days to arrive. While from our warehouses in China, it takes about 14 - 28 days to all over the world.
The price including shipping and tax, you don’t need to pay an additional fee.
All our products has 2-year warranty, 15 days return if there are quality problems about products, please contact our customer service in time.
1). Processing time 1-2 business days normally: During this period, we do strict quality-control tests and get the items carefully packed.
2). Sometimes the item in your order is really a hot seller and it may be just sold out at that time.
It will take us 1-2 more days to get it available in stock again. In this case, The processing time will be 3 business days.
If you don't receive any shipping confirming over three days after the payment is made, please kindly contact our customer service. We will check for you.
In one way, you can check it in your Order Center; In another way, we will send you an email within 2 days, if it has delayed, we will inform you in advance, whatever, we will reply to you within 2 days.
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