FAQs
Se effettuo un ordine quando verrà notato il numero di tracciamento?
In one way, you can check it in your Order Center; In another way, we will send you an email within 2 days, if it has delayed, we will inform you in advance, whatever, we will reply to you within 2 days.
Quando arriverà il pacco?
It is shipped from our warehouses in Europe, normally it takes about 3-6 days to arrive. While from our warehouses in China, it takes about 14 - 28 days to all over the world.
Devo pagare i dazi doganali?
The price including shipping and tax, you don’t need to pay an additional fee.
Quanto dura la garanzia?
All our products has 2-year warranty, 15 days return if there are quality problems about products, please contact our customer service in time.
Quanto tempo ci vuole per spedire i miei ordini dopo che il pagamento è stato effettuato?
1). Processing time 1-2 business days normally: During this period, we do strict quality-control tests and get the items carefully packed.
2). Sometimes the item in your order is really a hot seller and it may be just sold out at that time.
It will take us 1-2 more days to get it available in stock again. In this case, The processing time will be 3 business days.
If you don't receive any shipping confirming over three days after the payment is made, please kindly contact our customer service. We will check for you.