Quand le colis arrivera-t-il ?
It is shipped from our warehouses in Europe, normally it takes about 3-6 days to arrive. While from our warehouses in China, it takes about 14 - 28 days to all over the world.
Dois-je payer des droits de douane ?
The price including shipping and tax, you don’t need to pay an additional fee.
Combien de temps pour la garantie ?
All our products has 2-year warranty, 15 days return if there are quality problems about products, please contact our customer service in time.
Combien de temps faut-il pour que mes commandes soient expédiées une fois le paiement effectué ?
1). Processing time 1-2 business days normally: During this period, we do strict quality-control tests and get the items carefully packed.
2). Sometimes the item in your order is really a hot seller and it may be just sold out at that time.
It will take us 1-2 more days to get it available in stock again. In this case, The processing time will be 3 business days.
If you don't receive any shipping confirming over three days after the payment is made, please kindly contact our customer service. We will check for you.
Si je passe une commande quand le numéro de suivi sera remarqué ?
In one way, you can check it in your Order Center; In another way, we will send you an email within 2 days, if it has delayed, we will inform you in advance, whatever, we will reply to you within 2 days.