Alle Ebike- und Escooter-Teile von GOGOBEST BIKES werden aus China verschickt. Die Teile werden per Luftfracht verschickt und es dauert etwa 10 Tage, bis sie ankommen. Aufgrund dieser Pandemie können nicht einmal Lieferzeiten vollständig garantiert werden. Wenn Sie auf den Versand eines Teils oder einer Batterie warten, haben Sie bitte etwas Geduld. Wir danken Ihnen sehr. 
It is shipped from our warehouses in Europe, normally it takes about 3-6 days to arrive. While from our warehouses in China, it takes about 14 - 28 days to all over the world.
The price including shipping and tax, you don’t need to pay an additional fee.
All our products has 2-year warranty, 15 days return if there are quality problems about products, please contact our customer service in time.
1). Processing time 1-2 business days normally: During this period, we do strict quality-control tests and get the items carefully packed.
2). Sometimes the item in your order is really a hot seller and it may be just sold out at that time.
It will take us 1-2 more days to get it available in stock again. In this case, The processing time will be 3 business days.
If you don't receive any shipping confirming over three days after the payment is made, please kindly contact our customer service. We will check for you.
In one way, you can check it in your Order Center; In another way, we will send you an email within 2 days, if it has delayed, we will inform you in advance, whatever, we will reply to you within 2 days.
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